Just Bee is confident you will be happy with your purchase however we understand that sometimes, a product just doesn’t fit!

 We will exchange/refund for items:

• Purchased within 30 days
• Free postage for returns/exchanges within Australia only - Applies once per purchase
• Full price
• Unworn, with original tags or packaging including shoe box and lid
• Purchased directly on Just Bee website

*FREE exchange/refund only applies once per order.

*Any postage is non-refundable.

*We cannot exchange/return footcare accessories.

We do not offer exchange for sale items. However, we accept return for refund.

For eligible return for sale items:

• Purchased within 30 days
• Unworn, with original tags or packaging including shoe box and lid
• Purchased on Just Bee  online.

*Please organise own return delivery.

* A re-stocking fee of $10 will be administered.

*Any postage is non-refundable.

If any item is not eligible for return, we will contact you and return the item to you at your cost. Postage charge - $10 within Australian, $16 to New Zealand.

All efforts will be made to contact you, however, if we do not hear from you within 60 days, we reserve the right to dispose of your items.

BOOK YOUR RETURN HERE >

PURCHASED AT STOCKISTS/MARKETPLACES (e.g., MYER, OZSALE, CATCH, EBAY etc)

Please follow the return policy & process at the place/website you purchased from.

Please allow us up to 7 business days to confirm your request with further instructions how to return via email.

 Also please book the request online from here.

BOOK YOUR RETURN HERE >